Information Technology Technical Support Technology Emphasis Associate of Applied Science Degree (A.A.S.)

This major helps prepare students for a variety of technical careers providing hardware and software assistance to customers with Information Technology problems.

Information Technology Information Technology Information Technology

About the curriculum

Classes

View the classes you will be attending in the College Catalog.

Special Purpose Labs

Our IT majors are supported by four special purpose computing labs (networking, IT security, GNU/Linux, and Mac OS), with advanced video cards and industry standard software packages. Our lab coordinator also maintains a Linux-based Apache Web server, an Oracle database server, and several GNU/Linux servers.

After Graduation

Career Opportunities

Positions include network technicians, help desk technicians, technical support representatives, customer support professionals, PC support specialists, user support specialists, call center support representatives, and related positions that continue to emerge in the information technology field. Exact titles and responsibilities relate to the academic and experiential requirements of the specific positions.

According to the Bureau of Labor Statistics, the median annual wage for computer network support specialists was $62,340 in May 2017. The top 10 percent earned more than $105,230.

Industries with the highest published employment for this occupation are:

Industry Employment Hourly mean wage Annual mean wage
Computer Systems Design and Related Services33,210$32.93$68,490
Telecommunications26,330$34.97$72,740
Management of Companies and Enterprises12,650$32.33$67,240
Data Processing, Hosting, and Related Services7,700$34.64$72,060
Colleges, Universities, and Professional Schools6,420$29.05$60,430

Statistics reported in May 2017

Internship Recommendation

Read more about the recommended internship.

Transfer Procedures

This major is subject to the transfer standards established by the College. Exceptions must be approved by the school dean.

View general transfer information

Tools, Uniforms & Supplies

A laptop/notebook computer is required for enrollment in all IT major courses CIT 160 and higher. Laptop specifications

Uniforms and tools are available for purchase through The College Store and Penn State Computer Store.

Clubs & Activities

Association for Computing Machinery (ACM) Student Chapter

View club

Association of Professional Programmers (APP)

View club

View the entire student organizations listing or Greek Life listing.

Information Technology Advisory Committee

  • Mr. James R Ankers, CISSP, CISA, IT Specialist (INFOSEC), United States Navy
  • Mr. Daniel J Clarke, '07, Senior Solutions Architect, Arraya Solutions
  • Mr. Peter Codispoti, '73, Senior Systems Analyst, Furniture Division, Brodart
  • Mr. Jonah P Gregory, '03, Chief Technology Officer, Euro Optic LTD
  • Dr. Todd W Griffith, Chief Technology Officer, Discovery Machine Corporation
  • Mr. Daniel F Grim, Regional Director, Program Management, Johnson Controls
  • Mr. Brandon J Howe, '01, Sr. IT Analyst, Anadarko Petroleum Corp.
  • Dr. Karl M Kapp, Assistant Director, Institute for Interactive Technologies, Bloomsburg University
  • Dr. Krish Pillai, Ph.D, Assistant Professor, Lock Haven University
  • Mr. Mark J Watson, '85, Administrative Director, Corporate Information Technology, Susquehanna Health
  • Mr. Benjamin Wright, Attorney, Instructor at SANS Institute

Advisory committees, which act as recommending bodies to the faculty and administration, consist of in-field professionals who act as partners in the development of curriculum. Their curricular and equipment advice as well as their industry connections and internship opportunities are invaluable to our students and to the growth of our institution.

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Contact information

Pennsylvania College of Technology
DIF 119

One College Avenue
Williamsport, PA 17701

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