Effective Fall 2022

The Automotive Service Sales and Marketing degree prepares students for careers in automotive service specializing in the customer relations and marketing of service related retail sales. Students have the option of developing technical skills in either automotive maintenance and repair, or in collision repair. Internships provide actual work experience in production and customer relations while business courses further develop skills in management, marketing, and sales.

Career Opportunities

Assistant service manager, service adviser, service writer, parts manager, sales of automotive service/merchandise, and sales and marketing of specialized automotive service equipment.

Special Equipment Needs

See program Tool List for major.

Remediation Strategies

All incoming students must meet placement requirements in math. Students are expected to remediate any deficiencies as explained in the College Catalog (see https://www.pct.edu/catalog/admissions-policy). Students who are deficient in MTH 004 will not be permitted to enroll in any automotive (AMT) courses.

Program Goals

A graduate of this major should be able to:
  • understand the applied physical and scientific principles and technical theory necessary for successful employment in the field of customer relations and marketing of service-related retail sales in either automotive maintenance and repair or in collision repair.
  • apply production and management software in the operation and record keeping of a service facility.
  • demonstrate adequate and appropriate customer relations skills and workplace behaviors and pursue ongoing technical skill development, sufficient for employment in the field of customer relations and marketing of service-related retail sales in either automotive maintenance and repair or in collision repair.
  • be prepared for employment in the field of customer relations and marketing of service-related retail sales in either automotive maintenance and repair or collision repair.

Curriculum

First SemesterCreditsNotesLectureLab/ClinicalM/SType
FYE101First Year Experience 1.50 1.50 SREQ
AUEDirected Elective - Automotive Emphasis 12 MAUE
or
CREDirected Elective - Collision Repair Emphasis 12 MCRE
MTH123Technical Algebra & Trigonometry I 32.50 1.50 SREQ
TOTAL CREDITS 16
Second SemesterCreditsNotesLectureLab/ClinicalM/SType
AUEDirected Elective - Automotive Emphasis 9 MAUE
or
CREDirected Elective - Collision Repair Emphasis 11 MCRE
CSC124Information, Technology & Society 33 SREQ
ENL111English Composition I 33 SREQ
TOTAL CREDITS 15
Third SemesterCreditsNotesLectureLab/ClinicalM/SType
AMT104Hybrid Electric Vehicle 11 MREQ
AMT260Automotive Service Internship I 2 MREQ
AMT262Automotive Customer Service Techniques 22 MREQ
ECO111Principles of Macroeconomics 33 MREQ
ENL201Technical & Professional Communication 33 SREQ
MGT115Principles of Management 33 MREQ
MKT240Principles of Marketing 33 MREQ
TOTAL CREDITS 17
Fourth SemesterCreditsNotesLectureLab/ClinicalM/SType
AMT242Vehicle Safety Inspection 11 MREQ
AMT261Automotive Internship II 2 MREQ
MGT249Small Business Management 33 MREQ
MGT301Business Law I 33 MREQ
MKT243Sales 33 MREQ
SCIScience Elective 3 SSCI
TOTAL CREDITS 15

Additional Information

The first year technical courses contained in the degree are certified by the National Automotive Technicians Education Foundation in both automotive and collision repair.