Introduction to the key role of a first-line supervisor--the only level of management in which subordinates are non-management employees or workers. Discussion covers how to deal with attitudes, values, priorities, and demands from various groups, as well as how to maintain a balance between employees and upper management to provide job satisfaction while also maintaining the production goals of the organization. 3 Credits (3 Lecture) Prerequisite(s): MGT115 or MGT105.