Topics underscoring the need and value of quality assurance in the health care arena, including review the historical evolution of quality assurance and an analysis of present-day theories. Study includes several universal methods for developing and organizing a quality assurance program. Course work includes development of a quality assurance plan based on a problem-solving project in the students' respective health care fields. This course is open to students enrolled in BAH, BSDH, or BSN majors, and others with permission of the instructor or director. 3 Credits (3 Lecture)