Analysis of the principles that promote effective disaster response practices in operations and management. Examines the nature of disasters, the context of response operations, and the roles and responsibilities of various individuals and organizations. Reviews the popular myths and realities of human behavior in catastrophic events as well as the divergent approaches to disaster response operations. Effective response criteria for affected populations is discussed, including implementing the emergency operations plan, warning, evacuation, search and rescue, emergency medical care/mass casualties, mass fatalities, sheltering and mass care, donations management, damage assessment, the disaster declaration process, media relations/public information, individual and public assistance, and critical incident stress management. 3 Credits (3 Lecture)