This course is intended to improve the competencies associated with being a successful negotiator. It begins with the basics of negotiation process, planning the negotiation, starting the negotiation, and presenting your side followed with handling resistance and closing the negotiation. The program also delves into the post-negotiation relationship. This course uses lecture, discussion, and exercises to help hone negotiation skills.

There are currently no classes scheduled for this course. Please check back at a later time or contact Workforce Development to see when the course will be offered again.