WDCE Course
Customer Service

START DATE & TIME:

  • Tues., November 4, 9 a.m.

Customer service is at the heart of all organizations' successes or failures. Everyone who has contact with customers or provides a service to other departments within the organization is involved with customer relations. Good relationships are built when the basic rules of customer service are followed. Learn proven strategies, group exercises, and theory to impact positive customer service.

Course Outline

Pennsylvania College of Technology
One College Avenue
Williamsport, PA 17701

570-326-3761
800-367-9222

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