Customer service is at the heart of all organizations' successes or failures. Everyone who has contact with customers or provides a service to other departments within the organization is involved with customer relations. Good relationships are built when the basic rules of customer service are followed. Learn proven strategies, group exercises, and theory to impact positive customer service.
There are currently no classes scheduled for this course. Please check back at a later time or contact WDCE to see when the course will be offered again.