Team Leader/Supervisor Program - Module 3: Addressing Challenges
START DATES & TIMES:
- Thurs., October 30, 9 a.m.
- Tues., March 24, 9 a.m.
Participants will review the application of ethical and legal responsibilities of leaders, identify techniques for supporting and initiating individual and organizational change, develop strategies for supporting direct reports who experience difficulty in meeting performance expectations, and resolve disruptive conflicts that surface in the workplace. This course expands on the leader's knowledge, skills, and responsibilities necessary to address the dynamics of an ever-changing business environment while at the same time creating and maintaining a culture of order.