Hospitality Management
School of Hospitality
Hager Lifelong Education Center, Rm. A125B · (570) 327-4505
Mission & Objectives
Mission:
To exemplify and promote excellence, opportunity, and leadership through:
- Development of professional guest service in restaurant and hotel properties, including wine selection and service and a solid foundation of food preparation skills, through real world experiences
- Development of professional communication skills, marketing strategies, management styles, and computer application skills
Objectives:
- Establish and maintain high standards of sanitation as established by the SERV SAFE© program
- Demonstrate a solid foundation in techniques for food preparation, presentation, and service
- Describe the equipment available on the market and plan its arrangement, operation, and maintenance for efficiency and safety
- Plan menus; purchase, cost, and price product for profit
- Demonstrate creativity and sound thinking in solving management problems and in merchandising techniques
- Conform to established codes of ethics and demonstrate a responsible attitude expected in the hospitality industry
- Communicate clearly, both verbally and in writing
- Demonstrate a working knowledge of the factors involved in setting up and operating a food service establishment
- Demonstrate the ability to keep accurate food business records and understand the relationship between financial profits and good business ethics
- Demonstrate a working knowledge of hotel front office management and hospitality industry marketing
- Plan and facilitate banquets and special events
- Demonstrate service techniques found in various segments of the restaurant industry, including fine dining, casual dining, and quick service dining
- Demonstrate a working knowledge of wine service including wine/food pairing, merchandising, and wine list design
- Prepare a variety of alcoholic and non-alcoholic beverages
- Equip, stock, staff, and control a bar operation
- Apply knowledge of physical activities and sports in maintaining good health
- Demonstrate a working knowledge of management, including service, people, and facilities
- Demonstrate a knowledge of the fundamentals of microcomputers
- Develop a career portfolio
- Develop skills for and a commitment to the process of lifelong learning
- Develop skills for problem solving, decision making, and critical thinking