Business & Hospitality


Robert J. Baggs, CPA
Instructor, Business Administration/Accounting


  • M.A.S. – Accounting Science, Northern Illinois University
  • B.S. – Northern Illinois University

Academic Experience

  • Course Director - Accounting, Finance, and Statistics – Full Sail University
  • Accounting Instructor – various colleges in the Chicago area

Work Experience (over 10 years of auditing experience)

Public Accounting
Worked with the public accounting and finance companies such as American Express Tax and Business Services, Mueller & Company, and Arthur Andersen & Co. as an Accounting Manager, Associate, and Auditor.


Private Accounting

Worked with the Audit Bureau of Circulation as both a Regional Audit Manager and National Marketing Manager.

Courses Taught

  • Financial Accounting, Auditing, Payroll, Managerial Accounting, Accounting Information Systems, Intermediate Accounting I & II, & Advanced Accounting

Professional Certifications

  • Certified Public Accountant, 1990

John Grigsby, LL.M., CFP, CPA
Assistant Professor, Business Administration/Accounting

John Grigsby


  • Post-Doctoral Studies – University of Florida
  • LL.M. – Taxation, Georgetown University Law Center
  • J.D. – Duquesne University
  • M.S.B.A. – Business Administration, Bucknell University
  • B.S.B.A. – Accounting, Duquesne University

Academic Experience

  • Assistant Professor of Accounting & Business Law – Lebanon Valley College, 2006-2009
  • Assistant Professor of Accounting – Albright College, 2003-2006
  • Adjunct Professor – Messiah College, 2002-2003
  • Visiting Professor – Indiana University of Pennsylvania, 2000-2001
  • Visiting Professor – Shippensburg University of Pennsylvania, 1998
  • Adjunct Professor – Susquehanna University, 1985-1986

Work Experience

  • Senior Tax Attorney – National Law Firm
  • Senior Tax Manager – International Accounting Firm
  • Financial Executive – Major Health Center
  • Fraud Investigator – District Attorney

Courses Taught

  • Financial Accounting, Managerial Accounting, Intermediate Accounting I & II, Legal Environment of Business, Advanced Business Law (Contracts & UCC), Consumer Law, Business Ethics, Fraud Examination, Taxation: Compliance & Planning, Advanced Taxation: Issues & Research, Auditing I & II, Advanced Accounting, Governmental & Non-Profit Accounting

Professional Certifications

  • Certified Public Accountant, 1983; Certified Financial Planner, 1997; Certified Fraud Examiner, 2008; Certified in Financial Forensics, 2008; Personal Financial Specialist, 1998; Supreme Court of Pennsylvania, 1990; United States District Court of Pennsylvania, 1990; Court of Appeals of Maryland, 1995; United States District Court of Maryland, 1995; United States Tax Court, 1996

JoAnn Pacenta
Instructor, Accounting

JoAnn Pacenta


  • MBA – Pace University, NYC
  • BS – Accounting - York College
  • Additional Finance Courses at the George Washington University

Academic Experience

  • Pennsylvania College of Technology – 2002-present
  • Susquehanna University, Selinsgrove, PA
  • Lycoming College, Williamsport, PA
  • Westchester Community College, Valhalla NY

Work Experience

  • Manager of Corporate and Management Accounting – Fortune 500 Company (NYC)
  • Financial/Planning Analyst – Fortune 500 Company (NYC)
  • Consultant/Manager – Various Not-for-Profit Organizations (developed accounting information systems for budgeting and financial reporting, grant writing, and governmental grant reporting)
  • Reviewed and edited accounting text books for publishers
  • Prepared end of chapter material for accounting text books as well as supplemental instructor and student accounting material for publishers
  • Developed an instructional program for teaching computer courses as part of a continuing education program.

Courses Taught

  • Financial Accounting, Managerial Accounting, Managerial Cost, Cost Accounting, Accounting Principles, Intermediate Accounting 1 and 2, Advanced Financial Accounting, Managerial Finance (utilizing spreadsheet applications), Business Organization & Management, and Principles of Management.


Dr. Gerald Baumgardner
Associate Professor, Business Administration/Management

Dr. Gerald Baumgardner


  • D.Ed. – Business & Economics, George Mason University
  • M.Ed. – Training & Development, The Pennsylvania State University
  • M.B.A. – Shippensburg University
  • B.B.A. – Economics, The Pennsylvania State University

Academic Experience

  • Over 25 years of teaching experience in higher education including Penn College, Susquehanna University, Penn State University, New York University, Dickinson College, Washington College, Gettysburg College, Bloomsburg University, and Lebanon Valley College
  • Adviser: Alpha Chi Honor Society
  • Author and presenter of many papers in economics and distance education
  • Member of the Editorial Board of the Pennsylvania Economic Review

Work Experience

  • President, Pennsylvania Economic Association
  • Author: Principles of Management Online, Implementing the Internet Into Higher Education and Strategies for Effective Online Education
  • Recent work experience: Specialized Consulting Associates LLC, C & N Investors LLC, and Juniata Investors Group
  • Recent projects with: Central Pennsylvania Dock and Door, McGraw-Hill, Canadian Ministry of Education
  • Grant work through American Economic Association and National Science Foundation

Summer Bukeavich
Instructor, Business Administration/Management & Marketing

Summer Bukeavich

Dr. Mark A. Ciavarella
Assistant Professor, Business Administration/Management; Business Administration Department Head

Dr. Mark A. Ciavarella


  • Ph.D. – Business Administration – University of Georgia
    • Areas of Specialization: Strategic Management, Organizational Behavior, Entrepreneurship
  • M.B.A. – University of North Carolina - Wilmington
  • B.S.B.A. – Marketing - Shippensburg University

Academic Experience

  • Assistant Professor – Pennsylvania College of Technology - Currently teaches Principles of Management, Small Business Management, and Organizational Management and Behavior
  • Assistant Professor – Bucknell University - Courses taught: Introduction to Organization and Management, Entrepreneurship, Organizational Behavior, and Strategic Management
  • Teaching Assistant/Instructor – University of Georgia - Courses taught: Principles of Management, Strategic Management, Organizational Behavior, Entrepreneurship, and Small Business Management.

Work Experience

  • Counselor – Small Business and Technology Development Center, Wilmington, NC
  • Market Research Analyst for large regional medical center in Southeastern North Carolina
  • Owner – Retail Stationery/Office/School supply store

Dr. Roy A. Fletcher
Assistant Professor, Business Administration/Banking and Finance

Dr. Roy A. Fletcher
  • Ph.D. – Business Administration - Syracuse University
    • Areas of specialization: Finance, Economics, and Quantitative Methods
  • ABD – Business Administration - Washington State University
  • B.A. – Business Administration - University of Washington (Seattle)

Academic Experience

  • Pennsylvania College of Technology – Courses taught: International Finance, Retirement Planning and Employee Benefits, Money and Banking, Finance, Investments, Personal Financial Planning, Principles of Banking, Principles of Management, and Principles of Business
  • Griffith University (Australia) – Courses taught: Financial Management, Portfolio Management and Derivatives, Investments, and Asia-Pacific Capital Markets. Graduate and Undergraduate courses
  • Southern Illinois University (Edwardsville) – Courses taught: Financial Markets and Institutions, Investments, Corporate Finance, and Statistics. Graduate and Undergraduate courses
  • Syracuse University – Course taught: Graduate level Financial Management
  • Washington State University – Courses taught: Corporate Finance, and Financial Institutions and Markets

Work Experience

  • Numerous refereed national and major regional conference presentations and publications
  • Consultant for Market Research Associates
  • Board member and Treasurer of small private school
  • Reviewer for the Journal of Banking and Finance and McGraw-Hill
  • General Business Experience with Western Optical Corporation

Dr. Fletcher also implemented and serves as the faculty adviser to the Student Managed Investment Fund (SMIF) and the Director of the Programs in Financial Planning. Prior to joining Penn College, Dr. Fletcher was a senior staff member at Griffith University (Australia) and also served as the Director of the International Finance program

Please don’t hesitate to contact Dr. Fletcher if you have any questions

Dr. Terry A. Girdon
Professor, Business Administration/Management

Dr. Terry A. Girdon


  • D.Ed. – Educational Administration - Rutgers University
  • M.B.A. – Boston University
  • M.S. – Educational Administration - St. Lawrence University
  • B.S. – History - University of Delaware

Academic Experience

  • US Army War College – Tenured Professor – Director of Leadership and Management Studies – Appointed to the General Omar M. Bradley Academic Chair
  • Previously taught at Seton Hall University, Princeton University, and St. Lawrence University

Work Experience

  • Currently serving on the Board of Directors of the International Assembly for Collegiate Business Education (IACBE) - previously served for six years on the IACBE Board of Commissioners and was the Chair of that group for three years – the IACBE is one of the three business-degree accrediting bodies for colleges and universities worldwide
  • Previously served as Dean of the School of Business and Computer Technologies, Pennsylvania College of Technology for six years
  • Retired with the rank of Colonel from the US Army after 28 years active duty

Donald E. Gustafson
Assistant Professor, Business Administration, Management/Information Systems

Donald E. Gustafson


  • A.L.M. – Management - Harvard University
  • Graduate Certificate – Supply Chain Management - The Pennsylvania State University
  • M.S. – Information Systems - Drexel University
  • Post Graduate Certificate – Computer Studies - Northwestern University
  • B.S. – Finance and Business Economics - Southern Illinois University at Carbondale
  • B.A. – Economics - Southern Illinois University at Carbondale

Academic Experience

  • Assistant Professor – Pennsylvania College of Technology - Currently teaching Management, Accounting, and HR Information Systems, Managerial Economics, Project Management and general business courses.
  • Adjunct Instructor – The Pennsylvania State University – taught MIS course
  • Instructor – United Arab Emirates University, Al Ain, U.A.E., - Taught basic mathematics, algebra, linear systems, problem solving, statistics, precalculus, computer applications, programming and software development

Work Experience

  • Instructor / Senior Consultant - Idea Integration – Taught Microsoft and Sybase certified courses, custom Java and Web Application development courses, and consulted on technology training solutions
  • Senior Technical Training Consultant – Productivity Point International - Taught certified technical courses as well as customized courses and performed technical support
  • Research Assistant – Economic Analysis and Planning Department - Chicago Board of Trade - Worked in the Agricultural Group assisting in information gathering and statistical analysis of historical futures and cash prices and other economic data
  • Cash Department Manager – Rosenthal Collins Group - Responsible for $120 - 150 million in over 15,000 customer accounts and over 90 bank accounts and for the supervision of all daily departmental activities and staff.
  • Full Member / Independent Floor Trader – MidAmerica Commodity Exchange, Chicago, IL


  • The 4th International Conference on Computing, Communications and Control Technologies: CCCT '06
    Studies on Abstractions with Storyboarding and Metrics in Prototype Development Projects
    Ryan Zimmerman, Donald Gustafson & Asesh Das
  • The 10th World Multi-Conference on Systemics, Cybernetics and Informatics: WMSCI 2006
    Storyboarding Leads To Prototype Studies on CMMI Level 2
    Ryan Zimmerman, Donald Gustafson & Asesh Das

Professor Gustafson has earned numerous certifications related to his fields of interest, including being a Microsoft Certified Trainer, Systems Engineer, Developer, and Product Specialist; a certified Sun Technical Instructor and Programmer (Java 1.1, Jav2); a Prosoft Certified Intructor and Internet Webmaster; an IBM Certified Specialist for IBM WebSphere Application Server Standard, Advanced, and Advanced Single Server; an IBM Certified Solutions Expert for IBM WebSphere Studio Profesionnal or Advanced; a Sybase Certified Instructor and Adaptive Server Administrator Associate; as well as a CompTia A+ Service Technician.

Dr. Gerri F. Luke
Professor, Business Administration/Marketing

Dr. Gerri F. Luke


  • Ed.D. – Leadership in Higher Education Administration – University of Massachusetts
  • M.B.A. – Marketing – University of Massachusetts
  • B.A. – English with a minor in Education – Salem State College
  • Certificate – Institute on Adult Learners - Harvard University
  • Certificate – Business Ethics: Essentials and Best Practices - University of New Mexico, Anderson School of Management

Academic Experience

  • Professor – Pennsylvania College of Technology – Teaches courses related to management, business ethics, marketing, consumer behavior, and advertising

Work Experience

  • Acting Dean of Continuing and Graduate Studies – Curry College – Responsible for all undergraduate and graduate degree programs within the division, including developing a strategic planning document and new marketing plan
  • Consultant – Curry College - Worked to assess the strengths and weaknesses of the continuing and graduate education programs, developed a strategic plan for the division, as well as recommended changes in policies, procedures and structure
  •  Dean of Continuing Studies – Daniel Webster College – Provided leadership for all academic programs as well as the overall activities and operations of the Division of Continuing Studies, including all undergraduate degree programs as well as the College’s degree completion program, certificate, non-credit, and training programs
  • Dean of Graduate and Professional Studies – Franklin Pierce College - Provided leadership for the academic program as well as the overall activities and operations of the Division of Graduate and Professional Studies, which included graduate, undergraduate, certificate, non-credit and training programs
  • Associate Dean for Continuing Education – Curry College - Direct responsibility for overall activities and operations of the Division of Continuing Education, as well as served on Senior Staff
  • Assistant Dean for Continuing Education – Curry College - Direct responsibility for overall activities and operations of the Division of Continuing Education and the Masters in Education program
  • Director, Salem Continuing Education Campus – Franklin Pierce College - Managed all operations of the college's largest continuing education campus with annual revenues of $1M
  • Assistant Director, Nashua Campus – Franklin Pierce College - Interviewed and counseled students; handled inquiries and performed telemarketing procedures to encourage new student appointments

Dr. Luke is an active contributor in both her community and on the Penn College campus. She has served on numerous College committees, been recognized as an Awesome Woman Exemplar, and was honored with the David London My Last Words award for being the faculty member recognized by students as especially inspiring and encouraging. Dr. Luke has authored a number of journal articles, contributed to an edited chapter in a book on teaching and learning, has presented at numerous conferences and seminars, and served as a consultant to a variety of business, educational, and civic organizations.

Steven John Moff, JD, MBA
Professor, Business Administration/Marketing


  • M.B.A. – Marketing and Strategic Planning - Wharton School of Business, University of Pennsylvania
  • J.D. – Western New England College School of Law
  • B.S. – Political Science - St. Vincent College

Academic Experience

  • Pennsylvania College of Technology, 1998-present – Currently teaches courses related to Marketing, including Principles of Marketing, Sales, Marketing Research, and International Marketing

Work Experience

  • Attorney – Campana, Campana, and Lovecchio, Williamsport, PA, 1994-1998
  • Marketing and Sales – SMS, Philadelphia, PA, 1992-1994
  • Marketing Research (part-time) – Johnson & Johnson/McNeil Pharmaceutical, Spring House, PA, May 1991-January 1992
  • Attorney – McCormick, Reeder, Nichols, Bahl, and Knecht, Williamsport, PA, 1987-1990
  • Senior Tax Consultant – Ernst & Whinney, Washington, DC, 1986-1987
  • Tax Consultant – Touche Ross & Company, Washington, DC, 1983-1986

Dr. Joe Nededog
Assistant Professor, Business Administration/Marketing

Dr. Joe Nededog


  • Doctor of Business Administration – Alliant International University
  • M.B.A. – Western Washington University
  • B.S. – Electrical Engineering - University of Southern California

Academic Experience

  • Pennsylvania College of Technology – Teaches courses in general management and international business.
  • University of Guam – Taught courses in general management, international business, and business policy (senior capstone)

Work Experience

  • Management experience in engineering and public affairs.

Dr. Nededog enjoys traveling, having spent time in Western Europe, Asia, and Africa. His teaching interests include general management and international business.

Dr. Anita Whiteford
Instructor, Business Administration/Human Resources Management


  • Ph.D. – Workforce Education and Development - The Pennsylvania State University
  • M.S. – Human Resources Administration - University of Scranton
  • M.S.W. – Marywood University
  • B.A. – Psychology - Wilkes University

Academic Experience

  • Taught graduate courses in human resource management and training/development
  • Full time faculty at Pennsylvania College of Technology since 2009

Work Experience

  • Practiced human resources and training/development in a variety of industry-based settings including manufacturing and hospitality



Craig A. Cian
Associate Professor, Food & Hospitality Management/Culinary Arts

Craig A. Cian

Mr. Craig Cian is lead instructor for FHD 210, Applied Food Preparation and Production (Le Jeune Chef Restaurant) and FHD 106, Introduction to the Hospitality Industry. He is also currently responsible for the instruction of Spa and Nouvelle Cuisine (FHD 252) and Front Office Management (FHD 275). He also serves as the Culinary Arts (FHD 269) and Hospitality Management (FHD 289) Internship Coordinator.

He has extensive retail background, a bachelor's degree in Hotel, Restaurant and Institutional Management (The Pennsylvania State University, 1981) and a master's degree in education (Wilkes University, 1988).

Mr. Cian continues his involvement as a Culinary Specialist/Evaluator with the Accrediting Council for Independent Colleges and Schools (ACICS) in Washington, DC.

Mr. Cian was honored by the College with a 1998 Distinguished Teaching Award. Award winners exemplify the Penn College philosophy of dedication to excellence in instruction and service to students.

His continued efforts as a teacher and mentor focus on the School of Business & Hospitality Mission, "To exemplify and promote excellence, opportunity and leadership in hospitality."

Michael J. Ditchfield
Instructor, Food & Hospitality Management/Culinary Arts

Michael J. Ditchfield

Michael J. Ditchfield earned his associate's degree from Paul Smith's College in Hotel and Restaurant Management, his bachelor's degree from Pennsylvania College of Technology in Culinary Arts Technology, and his master's degree in education from Wilkes University.

He has studied at the Culinary Institute of America as part of their Continuing Education Program in Professional Chef's Skill Development, Garde Manger, Baking and Pastry Arts, Seafood Cookery, and Sauce Cookery. Michael presently teaches Regional American Cuisine, Catering, Meat Fabrication, and Advanced Dining Room Management. He also instructs student internship experiences.

Michael is an American Culinary Federation Certified Executive Chef and a Certified Culinary Educator. In 2011, he was awarded the Distinguished Teaching Award by Penn College for his commitment to student-centered learning. He works extensively with organic and sustainable farmers and considers them to be primary sources of the fine ingredients needed to prepare excellent cuisine. His classes often involve trips to an organic farm, trout nursery, a winery, food demonstrations at local grower's markets, harvest dinners, and sourcing out quality food and producers.

Monica J. Lanczak
Instructor, Baking & Pastry Arts/Culinary Arts

Monica J. Lanczak

Chef Monica J. Lanczak, CFSE, is committed to excellence in hospitality and teaching, and to her students. She has taught baking and pastry arts classes at the College for over twelve years. She currently teaches the advanced baking classes including Cakes, Pastries, and Desserts (FHD 203) , Principles of Quantity Baking (FHD 208) , Baking and Pastry Applications (FHD 223) , Baking and Pastry Arts Internship (FHD 279) , and Pastry Food Show and Buffet Presentation (FHD 280).

Prior to working at the College, Chef Lanczak trained and worked nationally for 16 years as a Pastry Chef. Her last professional chef position was the Executive Pastry Chef of the Stouffer Austin Hotel in Austin, Texas. She knows the value of an education and is an advocate of life-long education. She consistently updates her teaching and technical skills, recently earning her certification as a Certified Food Service Educator from the Foodservice Educators Learning Community . She was instrumental in the development of the Baking and Pastry Arts degree program.

Chef Lanczak has been honored by her students for her inclusion in Who's Who Among America's Teachers for 2002, 2004, and 2005-06. She also received the Distinguished Teaching Award from Penn College in 1997.

Paul E. Mach
Assistant Professor, Food & Hospitality Management/Culinary Arts

Paul E. Mach

I am proud to be an assistant professor at Penn College's School of Business & Hospitality, where I interact with some of the greatest students and people that one could ever hope to meet. I have received the Certified Hospitality Educator (CHE) from the American Hotel and Lodging Association's Educational Institute and the Certified Specialist of Wine (CSW) from the Society of Wine Educators. I am the co-host of the College's "You're the Chef" cooking series that has aired on public television nationwide. A cook book documenting the cooking, laughter, and techniques from the show has been written and is available for sale.

I am a past president of the West Branch Chapter of the American Culinary Federation. I have participated as a judge at the New York Wine and Food Experience and have taken School of Business & Hospitality students to the Kentucky Derby to cook for thousands of spectators. I make frequent visits to wineries all over the Finger Lakes region. I also present at the Finger Lakes Wine Festival with the Finger Lakes Culinary Bounty exposing festival attendees, students and TV viewers in the audience to the Finger Lakes food products that are available to Pennsylvania residents.

Suzann Mayer
Assistant Professor, Food & Hospitality Management/Culinary Arts

Suzann Major


  • B.S., Pennsylvania College of Technology
  • A.A.S., Williamsport Area Community College


  • Certified Baker, A.I.B.

Professional Memberships

  • American Institute of Baking (A.I.B.)
  • Bread Bakers Guild of America
  • Retail Bakers Association
  • I.C.E.S.

Charles Niedermyer II
Instructor, Baking & Pastry Arts/Culinary Arts

Charles Niedermyer II

Chef Charles has been teaching at Pennsylvania College of Technology since 2005. He specializes in baking and pastry arts, teaching several classes in artisan bread and pastry, chocolate works, and restaurant dessert production.  His industry experience spans bakeries, restaurants, hotels and clubs, including The Penn State Bakery and The Ritz-Carlton Hotel Company.

He was an inaugural recipient of Penn College’s Excellence in Academic Advising Award in 2012.  Chef Charles delivered the David London My Last Words Lecture in 2012, a student nominated honor at Penn College.  He was the Judges' Prize Winner in America’s Best Raisin Bread Contest in 2009, sponsored by the California Raisin Marketing Board.  Chef Charles is an active member of The Bread Bakers Guild of America, most recently as teaching assistant coordinator for WheatStalk 2012 in Chicago, IL.  He supervises students at the Kentucky Derby in Louisville, KY, where they cook for thousands of spectators each year. 

Frank M. Suchwala
Assistant Professor, Hospitality Management/Culinary Arts

Frank M. Suchwala

Chef Frank has worked for Penn College since August 1998. Before joining the College, he worked in the Food and Hospitality Industry for over 18 years. He holds degrees in Culinary Arts and Food Service Management from Johnson and Wales University and a master's degree in Instructional Technology from Bloomsburg University. In May of 2009, Chef Frank received  the "Distinguished Teaching Award" in recognition of excellence in instruction and quality service to students. Through his varied experience and different work locations throughout the country, Chef Frank brings with him real world experiences that will help students succeed. Chef Frank teaches Purchasing (FHD 117) , Menu Planning (FHD125) , Applied Food Preparation and Production (FHD 210) , Artistic Buffet (FHD 258), Facilities Planning (FHD 268), and Meat and Seafood Fabrication (FHD 311).

Mary G. Trometter
Assistant Professor, Food & Hospitality Management/Culinary Arts

Mary G. Trometter

Chef Trometter has been an Assistant Professor in the School of Business & Hospitality since 1999. She is a ServSafeŽ Certified trainer. Her field experience includes: Sous Chef, Caterer, Restaurant Manager and "Health Inspector." Chef Trometter holds the following degrees: M.Ed. Wilkes University, Educational Development & Strategies, B.S. Widener University, H.R.M., and A.A.S. Williamsport Area Community College, Food & Hospitality.

Chef Trometter serves as the lead instructor for Foundations of Food Preparation (FHD108) , and teaches Sanitation (FHD118) , Culinary Leadership Training (FHD420), and Culinary Senior Project (FHD 496). She is committed to establishing strong fundamental culinary technical skills and standards of professionalism. Chef Trometter has adopted the School of Hospitality's mission of excellence as a guide for teaching and she strives to provide a challenging and nurturing learning environment for our students.

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