Off-Campus Housing
Student & Administrative Services Center, Rm. 1033 · (570) 320-8023 or (800) 367-9222
Getting Along with Your Landlord
- Communicate
- Report problems as soon they arise
- Always follow the "chain of command" — on-site manager, property manager, owner
- Document requests (date, time, to whom the request was made) Put it in writing!
- Ensure you have proper phone numbers
Landlord/Tenant Grievance Process
The goal of this process is to promote positive relationships between students and landlords.
- Discuss issues directly with the landlord.
- If the problem is still not resolved, contact our office; we can set up a meeting with you, your landlord, and the Off-Campus Housing Liaison.
- If the problem is still not resolved, then a referral to formal mediation may be recommended.
Landlords may also use this process.