Community College of Philadelphia / School District of Philadelphia
Philadelphia Tech Prep Consortium Documents


Note Step 3: Choose a document

Selected: Culinary Arts > Duty H: Dining Room Service

Curriculum > Duties

Duty H: Dining Room Service
Competency #1: Smile and project a positive attitude.
High School, Level 1
Download
Word Document
Duty H: Dining Room Service
Competency #2: Demonstrate the general rules of table settings and service.
High School, Level 1
Download
Word Document
Duty H: Dining Room Service
Competency #3: Describe the functions of dining service.
High School, Level 1
Download
Word Document
Duty H: Dining Room Service
Competency #4: Discuss training procedures for dining room staff.
High School, Level 1
Download
Word Document
Duty H: Dining Room Service
Competency #5: Discuss procedures for processing guest checks.
High School, Level 1
Download
Word Document
Duty H: Dining Room Service
Competency #6: Demonstrate an understanding of guest service and customer relations, including handling of difficult situations and accomodations for the disabled.
High School, Level 2
Download
Word Document
Duty H: Dining Room Service
Competency #7: Explain inter-relationships and work flow between dining room and kitchen operations.
High School, Level 2
Download
Word Document
Duty H: Dining Room Service
Competency #8: Discuss sales techniques for service personnel including menu knowledge, vocabulary, and suggestive selling.
High School, Level 2
Download
Word Document

Pennsylvania College of Technology
One College Avenue
Williamsport, PA 17701

570-326-3761
800-367-9222

© 1995 Pennsylvania College of Technology. Penn College® and degrees that work® are registered in the U.S. Patent and Trademark Office.