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Duty B: Diagnosing and Troubleshooting

Duty B: Diagnosing and Troubleshooting
Competency #1: Recognize common problems associated with each module and their symptoms, and identify steps to isolate and troubleshoot the problems. Given a problem situation, interpret the symptoms and infer the most likely cause.
High School, Level 1
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Duty B: Diagnosing and Troubleshooting
Competency #2: Identify basic troubleshooting procedures and tools, and how to elicit problem symptoms from customers.
High School, Level 1
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Duty B: Diagnosing and Troubleshooting
Competency #3: Describe viruses and how to prevent them.
High School, Level 1
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