Student Accounts & Services
Account Login Information
Prior to starting classes, new Penn College students receive a letter via U.S. mail containing account login information. The letter contains the student's network user name and password, which provides access to network file storage, e-mail, network printers, free software downloads, the myPCT Portal, SIS, and more.
All students are issued a Penn College e-mail account. Faculty and administrative departments use this as a primary means of communicating important information to students. The student e-mail system is Web-based, allowing access from virtually any Internet-connected computer or mobile device. Access your e-mail through the myPCT Portal home page.
Network File Storage
Students are given a 200 MB private network storage area (or home drive) that can be accessed from on and off campus. The space can be used to store files related to academic course work. Other network drives (R: and S: drives) are provided specifically for downloading and submitting course assignments. Information on how to access and use these network storage areas is provided on the ITS site on the myPCT Portal.
Student Help Desk
The Student Help Desk, located in the Bush Campus Center, Room 102C, provides free computer assistance for current students. Student employees troubleshoot software and hardware problems, resolve connection issues, install anti-virus and anti-spyware software, and answer general computer questions. Additional information, such as hours of operation and a complete list of services, is available on the ITS site of the myPCT Portal. The Student Help Desk can be contacted by phone at 570-322-7154.
The College provides free Internet service to students living in on-campus residence halls through ResNet. Those with laptops, notebooks, and other mobile devices can connect to our secure Wildcat Wireless network.
Numerous special-purpose and open computer labs are available across campus for student use. The labs offer Internet access, general productivity software (e.g., word processing, presentation, spreadsheet, and database applications), specialized software for course-specific assignments, color printers, and scanners. Hours vary by lab, but many are open into the evening and on weekends. A full list of hours, available software, and more are available on the ITS site of the myPCT Portal.
Students can print to networked printers all over campus, including computer labs, the library, and selected "common" areas in each building. This printing is free up to a maximum of 1000 pages per student per semester. Additional pages can be printed at a per-page fee.
Students have access to the myPCT Portal (network user name and password required), which is the College's one-stop resource for important announcements and information, forms, collaboration sites, official policy and procedure, online classifieds, links to e-mail and SIS, and much more. On the ITS site of the portal, students will find detailed information about all of the services discussed on this page.