College Catalog

Front Office Management

FHD275

Introduction to hotel management, focusing on the essential front office procedures, management systems, and issues affecting the management of rooms in lodging establishments. Study includes modern patterns of ownership, management, and marketing of hotels, motels, resorts, and inns. Additional topics include yield management, reservations management, front office accounting, service management, guest security, and quality service management. 3 Credits (3 Lecture) Corequisite(s): FHD211 or FHD210.

Pennsylvania College of Technology
One College Avenue
Williamsport, PA 17701

570-326-3761
800-367-9222

© 1995 Pennsylvania College of Technology. Penn College® and degrees that work® are registered in the U.S. Patent and Trademark Office.