College Catalog
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Course Descriptions
AMT280
Honda PACT Operations II
Preparation for upcoming employment in a Honda or Acura dealership, to include completing any remaining assignments as required by the "Individual Skills Training" modules and understanding the service management and operation of a dealership. Specific topics will briefly cover the Service Management Action Program (MAP), Customer Service Management (CSM), and Customer Service Counseling (SCS) programs. (Formerly AMT 270) 2 Credits (0 Lecture - 6 Lab)
Prerequisite(s): AMT171. Spring Only.
