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College Catalog

One College Avenue, Williamsport PA 17701-5799 · (570) 326-3761 or (800) 367-9222

Course Descriptions

MGT248
Supervision and Human Relations
This course introduces students to the role of a first-line supervisor; to the only level of management whose subordinates are nonmanagement employees or workers. The first-line supervisor is the person in the middle, caught between employees, and the higher-level managers in an organization. This position requires dealing with attitudes, values, priorities, and demands from various groups. The supervisor must work to maintain a balance between two levels, providing job satisfaction while also maintaining the production goals of the organization. Success in this position is key to any organizational success or failure in the marketplace. 3 Credits (3 Lecture - 0 Lab) Prerequisite(s): MGT110 or MGT115.